Contact Us

JP / EN

Disaster Response

Precautions When Restarting the Water Heater

Please note the following precautions when restarting the water heater.

  • Once electricity, water, and gas services have been restored, please refer to the product's instruction manual before restarting the device.
    (If you require an inspection, please wait until electricity, water, and gas services have been restored.)
    If you notice any error messages, unusual noises, odors, water leaks, or anything else concerning after restarting the system, please contact us at our toll-free number 0120-194-222.
    After hearing about the situation of the salon that contacted us by phone, we will visit the site to inspect and repair, starting with the most urgent situations.


  • After a water outage, tap water may contain debris and appear cloudy,
    which could damage your water heater. To prevent this, close the water heater's inlet valve as soon as the supply is restored. Open another tap and let the water run until it is clear. Once the water is clear, reopen the inlet valve to the water heater.

Inquiries Regarding Equipment Malfunctions and Repairs
​

Consultation Form
Inquiry Form
Consultation by Phone
Reception hours: Weekdays 9:00 AM to 6:00 PM
Saturdays, Sundays, and public holidays: 9:00 AM to 5:30 PM
(Excluding Golden Week, summer holidays, and New Year's holidays)
Consultation Form
Inquiry Form

Consultation by Phone
Reception hours: Weekdays 9:00 AM to 6:00 PM
Saturdays, Sundays, and public holidays: 9:00 AM to 5:30 PM
(Excluding Golden Week, summer holidays, and New Year's holidays)

Back