Contact Us

JP / EN

Disaster Response

When Using Our Products During a Power Outage (Dental Equipment)

We extend our heartfelt sympathies to everyone affected by the disaster.
We recognize the challenges our customers are experiencing and would like to share important safety precautions for using our products.

(1) How to respond during a power outage

To avoid unexpected operation when power is restored, please follow these steps.

Products with a
power plug
In the event of a power outage, turn off the main power switch and unplug the power plug from the outlet.
Equipment with power plugs wired under the floor Turn off (switch off) the circuit breaker (switch) for the building connected to the product.
Turn off the product's main switch (power switch).
Service outlets | Products
(Cabinets)
Turn off the main power switch on all devices connected to the outlet, and unplug them.
Compressor
Vacuum
If a power outage occurs, switch off the compressor and vacuum.

After a power outage, the power supply may be unstable, which could affect the product’s operation. If you notice any irregularities, stop using the product immediately, turn off the main power switch, and unplug it.

For customers using private or emergency generators, please allow 20 - 30 minutes after startup for the power to stabilize. Confirm that the power supply is fully stable before use.

For both 50Hz and 60Hz, a generator capable of providing the following capacity is required.

  • Chairs, units: 1000VA or more per unit
  • Laser equipment: 400VA or more
  • X-ray equipment (including intraoral and CT): 1500VA or more

(2) Precautions for each product

  1. Dental Chair
    If a power outage occurs while the equipment is raised such as during treatment, it cannot be lowered. If a customer needs to get on or off, please take extra care to assist them and prevent any injuries or tipping of the equipment.


  2. Dental Unit
    Even if a power outage does not occur, an unstable power supply can cause devices like handpieces to malfunction. If you notice any irregularities, stop using the equipment and turn off the main power switch immediately.


  3. Compressor/Vacuum
    If the air pressure becomes unstable due to power issues, handpieces and similar devices may malfunction. If you notice any irregularities, stop using the equipment and turn off the main power switch immediately.
    After power is restored, ensure that air and water pressures are within normal ranges before using the equipment. If the pressures are still abnormal, there may be an issue with the compressor, so please also check the pressure on the compressor unit itself.


  4. Products with outlets (cabinets)
    Turn off the main power switches and unplug all devices connected to the outlet to prevent unexpected operation when power is restored.


  5. Dental cleaning device “Sokusen”
    If the power supply is unstable, the equipment may malfunction. If you observe any irregularities, stop using the equipment immediately and turn off the main power switch.
    If a power outage occurs during cleaning, restart the process from the beginning.
    Please note that during an outage, the machine will stop with hot water in the cleaning tank.
    When power is restored, the drain pump will activate automatically. After draining, the machine will enter standby mode. Please then resume cleaning as usual.
    For the connected water heaters, please follow the instructions provided by the manufacturer.

*For inquiries regarding this matter, please contact the following:
TAKARA BELMONT CORPORATION Dental Division
2-1-1 Higashi-Shinsaibashi, Chuo-ku, Osaka City
TEL: 06-6212-3619 FAX: 06-6212-3697
(Reception hours: 9:00 AM to 5:30 PM, excluding Saturdays, Sundays, national holidays, Golden Week, summer holidays, and New Year holidays)

Inquiries Regarding Equipment Malfunctions and Repairs
​

Consultation Form
Inquiry Form
Consultation by Phone
Reception hours: Weekdays 9:00 AM to 6:00 PM
Saturdays, Sundays, and public holidays: 9:00 AM to 5:30 PM
(Excluding Golden Week, summer holidays, and New Year's holidays)
Consultation Form
Inquiry Form

Consultation by Phone
Reception hours: Weekdays 9:00 AM to 6:00 PM
Saturdays, Sundays, and public holidays: 9:00 AM to 5:30 PM
(Excluding Golden Week, summer holidays, and New Year's holidays)

Back